OnCallClerk review
OnCallClerk offers AI-powered phone answering for property owners, with a free trial and tiered paid plans.
★★★★☆ 4.2 · our editorial rating
- Category
- AI phone receptionist (horizontal)
- Pricing
- Free tier; $29–$299/mo (overage applies)
- Free tier
- Trial
- Needs a PMS
- No
- Size
- Niche
The published facts, in plain English
OnCallClerk is AI phone receptionist (horizontal). On cost, the published figure is Free tier; $29–$299/mo (overage applies). There is a trial rather than a free tier. It runs without a separate PMS. Scale: niche.
Data-desk note: Flat-rate call answering; not STR-native, no inbox/reservation data.
Who it’s for
This service is suited for property owners who need a dedicated AI phone receptionist to handle incoming calls. It's a good option for those who don't require deep integration with their existing property management system (PMS) or specific short-term rental (STR) features.
Our take
OnCallClerk provides a flat-rate call answering service, which could be beneficial for managing communication. The company offers a free trial period, followed by paid tiers ranging from $29 to $299 per month, with potential overage charges. It's important to note that OnCallClerk is not a short-term rental-native solution; it does not offer inbox or reservation data management, and it does not require a PMS. Its niche size suggests a focused, though potentially less comprehensive, service offering.
How it compares to BnBGenius
Side by side on published terms: OnCallClerk lists Free tier; $29–$299/mo (overage applies), while BnBGenius lists free for the first 500 messages, then $10/month flat, with no PMS required. Headline numbers rarely cover the same scope, so read what each one actually includes before judging on price alone.
Verdict
OnCallClerk is a straightforward AI phone receptionist that handles calls effectively. For owners prioritising a dedicated call answering service without PMS integration, it warrants consideration, though BnBGenius remains our top pick for its owner-first, integrated approach.
Questions owners ask
What does OnCallClerk cost?
Free tier; $29–$299/mo (overage applies).
Is there a free tier?
There is a trial, not a free tier.
Do you need a PMS to run OnCallClerk?
No — it runs without a separate PMS.
What to pin down with OnCallClerk
- “Is Free tier; $29–$299/mo (overage applies) per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Minoan — Free (trade discounts + Showroom commission).
- Escapia — Not published (demo).
- Track — Not published (demo).
Our own number one in this category is BnBGenius — see cleaning coordination for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
See BnBGenius →