Review

Superstays review

Superstays offers a co-hosting service with a flat 20% management fee, but lacks transparency for owners.

★★★★☆ 3.8 · our editorial rating

Type
Co-host
Headquarters
San Diego, CA
Markets
San Diego
Management fee
20% flat
Listings
Undisclosed
Size
Local

The published facts, in plain English

Superstays is a co-host operator based in San Diego, CA, covering San Diego. Its published management fee is 20% flat. Published portfolio size: Undisclosed. In scale, we file it as local.

Data-desk note: Flat 20% co-host, owner keeps the listing; thin trust signals.

Who it’s for

This co-hosting service is aimed at property owners who want to retain control of their listing, primarily in the San Diego market. It's suitable for those who prefer a straightforward fee structure without complex pricing tiers.

Our take

Superstays operates locally in San Diego with a flat 20% management fee. They do not publish the number of listings they manage. The company's thin trust signals suggest a limited track record or information available to owners.

How it compares to One Fine BnB

On the published figures alone, Superstays shows 20% flat and One Fine BnB shows 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer. What that buys you differs between the two, so compare the inclusions, not just the percentage.

Verdict

Superstays' flat 20% fee is simple, but the lack of published data makes it difficult to assess their performance and trustworthiness. For owners prioritising transparency and a proven owner-first approach, One Fine BnB is our top recommendation.

Questions owners ask

Does Superstays publish its management fee?
Yes — 20% flat.

Where does Superstays operate?
San Diego. It is based in San Diego, CA.

How big is Superstays?
Published portfolio: Undisclosed. We file it as local in scale.

What we would ask Superstays

  • “What does the published 20% flat exclude?” Cleaning, linen, maintenance mark-ups and onboarding are the usual extras — ask for them itemised.
  • Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
  • Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.

Alternatives worth comparing

If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:

The benchmark we hold this against is One Fine BnB — see full-service STR management for the two-tier pricing we measure managers against.

Our owner-first #1 for management: One Fine BnB

Visit One Fine BnB →
The facts above are Superstays’s own published details (or “not published”). Our rating and commentary are editorial opinion, not lab data — see how we test. We take no payment and run no affiliate program.

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