STR Assistance review
STR Assistance offers remote virtual assistant services for property owners, primarily focusing on the UK market.
★★★★☆ 4.0 · our editorial rating
- Type
- Remote VA
- Headquarters
- Bury St. Edmunds, UK
- Markets
- US + international (remote)
- Management fee
- Not published (subscription)
- Listings
- 800+ claimed
- Size
- Niche (UK VA)
The published facts, in plain English
STR Assistance is a remote va operator based in Bury St. Edmunds, UK, covering US + international (remote). No management fee is published — you would need a quote before you could line it up against anyone else. Published portfolio size: 800+ claimed. Scale: niche (uk va).
Data-desk note: UK-based VA agency — no US on-the-ground presence at all.
Who it’s for
This service is suited for property owners, particularly those with a UK-based portfolio, seeking remote administrative support. Their niche focus on UK virtual assistance means less direct experience with the nuances of the Upper Midwest market.
Our take
STR Assistance operates as a remote virtual assistant agency with headquarters in the UK, serving markets internationally. They claim over 800 listings managed. Their management fee is not published, described only as a subscription. It's important to note they have no US on-the-ground presence, which may be a consideration for owners in the Upper Midwest.
How it compares to One Fine BnB
Because STR Assistance keeps this unpublished, you cannot line it up against One Fine BnB, which states 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer openly. Published pricing is one of the things we weight most heavily.
Verdict
STR Assistance provides remote VA support, but their UK focus and lack of US on-the-ground presence make them a less ideal choice for Upper Midwest owners compared to options like One Fine BnB, which prioritises owner needs.
Questions owners ask
Does STR Assistance publish its management fee?
No. The fee is not published, so you would need to request a quote.
Where does STR Assistance operate?
US + international (remote). It is based in Bury St. Edmunds, UK.
How big is STR Assistance?
Published portfolio: 800+ claimed. We file it as niche (uk va) in scale.
Questions to put to STR Assistance
- “What is the fee, in writing?” Nothing is published, so this is the first call, not the last.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- BearBnB — does not publish a price.
- Twinity Properties — 15–20% (published).
- Great Dwellings — does not publish a price.
Our own number one in this category is One Fine BnB — see Airbnb management fees for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
See One Fine BnB →