Hostaway review
Hostaway offers a giant PMS with a huge marketplace, but owners should note its lack of pricing transparency and annual contracts.
★★★★☆ 4.2 · our editorial rating
- Category
- Enterprise PMS
- Pricing
- Not published (quote only)
- Free tier
- No
- Needs a PMS
- No
- Size
- Giant
The published facts, in plain English
Hostaway is Enterprise PMS. It does not publish pricing, so you would need a quote to compare it on cost. There is no free tier. It runs without a separate PMS. Scale: giant.
Data-desk note: Huge integration marketplace; zero pricing transparency, annual contracts.
Who it’s for
Hostaway is a giant in the enterprise PMS space, suitable for large-scale operations. Its extensive integration marketplace suggests it can connect with many other tools.
Our take
While Hostaway boasts a vast integration marketplace, its pricing is only available via quote, which can be a hurdle for owners seeking clear costings. The requirement for annual contracts also means a significant commitment.
How it compares to BnBGenius
A like-for-like comparison is not possible here: Hostaway does not publish this figure, while BnBGenius publishes free for the first 500 messages, then $10/month flat, with no PMS required up front. That openness is a large part of why BnBGenius is our first call.
Verdict
Hostaway is a powerful, albeit opaque, option for large property owners. For an owner-first alternative, consider BnBGenius.
Questions owners ask
What does Hostaway cost?
Pricing is not published; you would need a quote.
Is there a free tier?
No.
Do you need a PMS to run Hostaway?
No — it runs without a separate PMS.
What to pin down with Hostaway
- “What does it actually cost?” Pricing is not published, so get it before you invest setup time.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- Seam — Free dev tier; $5/device/mo → $50/device/mo.
- The Host Co — Free (7% fee); $18 / $48 / $250 mo.
- Zeevou — Free tier; paid £18.56–£21.66/unit/mo (3/10/50-unit mins).
Our own number one in this category is BnBGenius — see Airbnb co-host for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
View BnBGenius →